Shop Assist AI
AI Shop Assistant for nopCommerce
AI Shop Assistant for nopCommerce - 1 AI Shop Assistant for nopCommerce - 2 AI Shop Assistant for nopCommerce - 3 AI Shop Assistant for nopCommerce - 4 AI Shop Assistant for nopCommerce - 5 AI Shop Assistant for nopCommerce - 6

AI Shop Assistant for nopCommerce

Turn browsers into buyers with a 24/7 AI shopping assistant that knows your entire catalog, cart, and store policies.

USD 99.00
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    AI Shop Assistant for nopCommerce

    Overview

    The AI Shop Assistant is a drop-in conversational commerce plugin for nopCommerce 4.80 and 4.90 that acts as a tireless virtual sales agent for your store. Powered by your choice of OpenAI, Anthropic Claude, or Azure OpenAI, it lets customers describe what they want in plain language — and instantly returns real product cards, adds items to their cart, hands them off to checkout, and answers store-policy questions using your own nopCommerce Topics. Every response is grounded in live data through a tool-calling architecture, so the AI cannot invent products, prices, or policies. Install in minutes on any theme, no code changes required.By purchasing or using this plugin you agree to our Terms & Conditions.

    Key Benefits

    Bring Your Own LLM

    Choose between industry-leading AI models including OpenAI, Anthropic Claude, or enterprise-grade Azure OpenAI. Swap providers from the admin panel — no redeploy required.

    Conversational Product Discovery

    Customers describe what they need in plain language. The assistant intelligently queries your catalog (respecting inventory, publication status, and store scope) and returns clickable product cards with pricing and images directly inside the chat.

    Grounded in Your Store Policies

    No hallucinated answers. The AI reads your nopCommerce Topics (CMS pages) — shipping info, return policy, FAQs, size guides, warranty terms — and quotes them factually when customers ask. Update a Topic in the admin and the AI's answers update instantly. No retraining, no re-uploading knowledge bases.

    Add-to-Cart & Checkout Handoff

    Reduce friction in the buying journey. The AI can add products to the customer's cart directly from the chat window and generate one-click links to take them straight to checkout.

    Secure Order Tracking

    Logged-in customers get real-time order status, shipping updates, and tracking numbers directly in chat. Guest orders are verified against order number and billing email before any details are shared, so customer data stays protected.

    Full Conversation Audit Trail

    Every chat is stored in your own database with timestamps, customer IDs, and token usage. Review conversations, spot recurring questions, export training data, or plug into your BI tools — you own the data, not the AI vendor.

    Built-in Guardrails

    Maintain brand safety with customizable "Restricted Topics." Tell the AI to refuse questions about competitors, politics, or legal advice. You also have full control over the AI's System Prompt to tailor its personality to your brand voice.

    Fully Customizable Widget

    Match your store's branding instantly. Customize the widget's title, welcome message, primary color, and position (left or right). Includes an auto-open feature with configurable delay to proactively engage visitors.

    Cost & Token Management

    Protect your AI API budget with built-in caps on messages-per-session, max tokens per response, and conversation history depth. Track token usage per conversation.

    Zero-Friction Installation

    Drop-in installation. Uses lightweight, vanilla JavaScript that works on any nopCommerce theme out of the box with zero dependencies (no jQuery required).

    Why Choose AI Shop Assistant?

    ✓Increase Conversion Rates: Stop losing customers who can't find what they're looking for via traditional keyword search.
    ✓Reduce Support Tickets:Deflect common inquiries about shipping times, return policies, and order statuses by letting the AI handle them instantly, using your real Topic content.
    ✓Global Reach:The AI automatically communicates in the customer's language, breaking down localization barriers.
    ✓Trust Through Grounding:Every product, price, order status, and policy quote comes from your live nopCommerce data — never invented.

    Setup is Simple

    1Install the plugin from the nopCommerce admin panel.
    2Pick your AI provider (OpenAI, Anthropic, or Azure OpenAI) and paste your API key.
    3Click Test Connection to confirm everything works.
    4Customize the widget color, welcome message, and position to match your brand.
    5(Optional) Add your tone-of-voice and restricted topics to the System Prompt.
    6Save — the chat launcher appears on every storefront page instantly. No theme changes required.

    Product & Platform

    Product AI Shop Assistant for nopCommerce
    Version 1.0.0
    Developer EonixTech Solutions
    Category Misc / Marketing / Live Chat
    License Single-domain commercial license (one production store plus unlimited dev/staging environments)
    nopCommerce versions 4.80, 4.90
    .NET runtime .NET 9.0
    Databases SQL Server, MySQL, PostgreSQL — any database supported by nopCommerce
    Themes Works on any theme, no modifications required
    Multi-store Fully supported — per-store settings, API keys, branding, and prompts
    Multi-language Automatically detects and replies in the customer's working language

    Supported AI Providers

    Provider Recommended models Notes
    OpenAI gpt-4o-mini, gpt-4o, gpt-4.1 Standard chat completions endpoint
    Anthropic Claude claude-haiku-4-5, claude-sonnet-4-5 Messages API with native tool use
    Azure OpenAI Any deployed model Enterprise-grade, region-locked data residency

    AI Capabilities

    • Natural-language product discovery with category, price, and on-sale filters
    • Add to cart and one-click checkout handoff directly from chat
    • Order history and order tracking (secure guest verification via order # + billing email)
    • Store-policy Q&A grounded in your nopCommerce Topics — shipping, returns, FAQ, warranty
    • Multi-turn conversation with persistent history across page navigation
    • Suggested-reply chips for common follow-ups

    Store Content Integration

    • Reads nopCommerce Topics (CMS pages) as a live knowledge base — no re-indexing needed
    • Respects Topic publication status, ACL rules, and store mapping
    • Edit a Topic in admin and the AI uses the new content on the next question

    Security & Privacy

    • API keys stored in nopCommerce's standard encrypted settings
    • All catalog and order operations run server-side under the customer's session — no cross-account access
    • Guest order tracking requires order number and matching billing email
    • Conversation logs stay in your own database, never on external servers

    Merchant Controls

    • Per-session message limit, max tokens per response, and conversation history depth
    • Temperature control and tool-call iteration cap
    • Custom system prompt for brand voice
    • Restricted-topics list to refuse specific subjects
    • Toggle each capability (discovery, cart, checkout, tracking, policy Q&A) independently

    Widget

    • Vanilla JavaScript — no jQuery or framework dependency, loads asynchronously
    • Configurable position, primary colour, welcome message, and mobile visibility
    • Product-card carousel with images, pricing, and deep links
    • Auto-open with configurable delay to proactively engage visitors

    Installation

    • Standard nopCommerce plugin install via the admin panel — zero core or theme changes
    • Auto-creates required database tables via FluentMigrator; clean uninstall removes everything
    • Built-in Test Connection button verifies AI provider credentials before going live

    What's Included

    • Plugin binary (.dll) with all required assets
    • Documentation and installation guide
    • 6 months of free updates and compatibility with future 4.80.x / 4.90.x minor releases
    • Email support during the license period

    System Requirements

    • A running nopCommerce 4.80 or 4.90 installation
    • An API key from OpenAI, Anthropic, or Azure OpenAI (paid separately with the AI provider)
    • Outbound HTTPS access from your nopCommerce server to the chosen provider's API

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